Institutional Effectiveness

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Strategic Plan: 2023-2026

Northwest State Community College’s strategic plan serves as a guide to direct the services, initiatives, goals and outreach efforts at the College. This comprehensive publication sets the agenda as the College provides access to excellent and affordable education, training, and services that will improve the lives of individuals and strengthen the communities of Defiance, Fulton, Henry, Paulding, Van Wert, Williams and beyond.

View the Current Strategic Plan
pillars
Pillar One: Life-Changing Education

Expand high-value transformative education, training and services that anticipate the needs of learners and community stakeholders.

  1. Improve learner outcomes by establishing a professional development and learning center
  2. Develop and scale learner-centered class and program offerings by expanding access in time, place, duration and delivery
  3. Demonstrate the value of education, training and services delivered by NSCC
  4. Increase the number of learners that obtain a degree, certificate, or industry recognized credentials
Pillar Two: Learning For All
Provide equitable and inclusive access to education, training and services to increase enrollment, retention and completion.

  1. Identify and address barriers that impede learner access and success
  2. Design learner-centered and holistic supports for enhanced retention and program completion
  3. Provide learning experiences that embrace diversity and inclusivity to foster a sense of belonging
  4. Encourage and support learner engagement in campus life
Pillar Three: Organizational Excellence

Increase institutional resources and advance operational efficiencies through data-informed decisions and continuous improvement.

  1. Seek and expand revenue sources for the advancement of education, training and services
  2. Improve and encourage participation in the governance process
  3. Establish an institutional research structure to support assessment, accreditation and effectiveness
  4. Align budget and resource allocation process with College’s priorities
Pillar Four: First-Choice Employer

Provide a work environment that attracts and retains highly motivated employees, fostering collaboration, a sense of belonging and purpose.

  1. Provide competitive wages, benefits and flexible work schedules
  2. Facilitate a work environment where employees experience a positive work/life balance
  3. Provide professional development opportunities and resources that encourage career growth and empower employees to succeed
  4. Enhance the employee experience by creating a sense of belonging, employee engagement and respect for all individuals
Pillar Five: Engaged Community

Strengthen and increase community partnerships through enhanced employer, learner and community relationships.

  1. Present NSCC as a convener for community collaborations
  2. Empower and encourage staff, faculty, and learners to participate in outreach as ambassadors
  3. Optimize employer and community relationships to advance socioeconomic growth